Product Issue – Bad Graphic

If you receive your product and believe there is something wrong with the print, send us a picture of what you received with a description of the issue. Please also include a photo of the item. This is required for our quality control purposes. What we need to make a replacement order: 1. Please provide your customer name and email. 2.Please provide the order number. 3.Please provide picture of wrong/ damaged item. 4.Please provide the changes necessary to correct/make replacement order, ie: size Once we receive this information, we will create a replacement order for you. You’ll get a new email with the tracking information as it becomes available. We do not offer a refund or replacement if you’d just don’t like the product since we do custom print on demand.

USPS shows package deliver but you have not received it?

This is one of the most frequent problems our customers encounter.

We find that most packages are delivered a day or two after the status has been added.
If you still have not received your package after a few days we recommend you check with your neighbors as many times the packages are delivered to the wrong location.

If you still cannot locate your item, contact your local post office with your tracking number and asked them to look it up.

If they are unable to verify where the package was delivered, please contact us.

My order has been sent, why don’t I see the tracking information?

Your order has been sent but sometimes it can take up to 48 hours for tracking information to show up in the DHL or UPS tracking system.
In normal, we will ships the order after 1-3 business days. Make sure you inputted the correct email, some time our email go to your spam box. You can also check your order here

Size Exchange

Due to the nature of our business, where everything is printed on demand we do not offer refunds or size exchanges.
We provide detailed size charts on each of our products to ensure proper fit.

Do you ship to all countries?

We ship to all countries all over the world.

How long before i receive my order?

All items ordered are custom printed on demand. Orders are processed within 1 to 3 working business days and ready for shipping.

During peak seasonal months orders are processed within 9 to 12 working business days and ready for shipping.

We cannot guarantee shipment or arrival dates.

Payment Methods?

We accept the following payment methods: American Express, Apple Pay, Discover, JCB, Visa, Mastercard and Paypal.

We do not accept checks or money orders.

Tracking orders?

We need 1-3 business days to print your order. When the package ships out, you will receive an email with the tracking code. Or you can input your order information here:

Track order

Product Apparel Information?

  1. Unisex T-Shirt

    1. 5.3-ounce, 100% cotton (99/1 cotton/poly (Ash) & 90/10 cotton/poly (Sport Grey)
    2. Seamless double-needle 7/8
    3. Taped neck and shoulders; Tearaway label
    4. Decoration type: Digital Print
  2. Ladie’s T-Shirt

    1. 100% preshrunk cotton; Ash Grey 99% cotton, 1% polyester
    2. Feminine ½ inch rib mid scoop neck; sideseamed with slightly tapered Missy fit
    3. Double-needle stitching throughout; seamless rib at neck
    4. Decoration Type: Digital Print
  3. Long Sleeve T-Shirt

    1. 6.1-ounce, 100% cotton
    2. Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester
    3. Double-needle neck, sleeves and hem; Unisex sizing; consult size chart for details
    4. Decoration type: Digital Print
  4. Unisex Hoodie

    1. 8 oz 50/50 cotton/poly
    2. Air jet yarn creates a smooth, low-pill surface
    3. Double needle stitching; Pouch pocket; Unisex sizing
    4. Decoration type: Digital Print
  5. Unisex Sweatshirt

    1. 8 oz; 50% cotton/50% polyester
    2. Air jet yarn for a softer feel and no pilling
    3. 1×1 athletic rib cuffs and waistband with spandex; Double-needle stitching
    4. Decoration type: Digital Print
  6. Premium T-Shirt

    1. 4.3 oz, 100% combed cotton jersey
    2. Heather Gray 90% cotton/10% polyester; Fabric laundered
    3. 32 singles for extreme softness; 1×1 baby rib-knit set-in collar
    4. Decoration type: Digital Print
  7. Ladie’s Tank Top

    1. 4 oz, 60% combed ring-spun cotton/40% polyester jersey
    2. 30 singles
    3. Fabric laundered for reduced shrinkage; Runs small, we suggest ordering up
    4. Decoration type: Digital Print

How do you print your shirts?

Our shirts are printed via DTG, we use Kornit machines, which are the gold standard in the industry.

Custom design refund & return policy?

Due to the nature of our business, we do not offer refunds or exchanges on custom designs or special ordered items.